Salesforce’s Cuong Nguyen on data integration and the future of warfare

Cuong Nguyen, Regional Vice President of Sales, Department of War, for Salesforce, discussed the importance of data management and quality data for decision-making and operational efficiency within the Department of War. He emphasized the role of data governance, AI models and agentic AI in enhancing decision-making. Nguyen also highlighted the impact of JADC2 on warfare, detailing the flow of data from tactical to strategic levels and the integration of real-time and historical data for situational awareness. He underscored Salesforce’s capabilities in data integration, API management and data quality, citing the recent acquisition of Informatica as a key enhancement.