Salesforce’s Peter Lington on preparing defense data for AI-driven operations

Peter Lington, Area Vice President, Department of War, for Salesforce, discusses the transformative impact of advanced technologies on the Department of War over the next three to five years. He emphasizes the strategic management of data, leveraging AI and tools like MuleSoft to unlock data from legacy systems for better decision-making. Lington predicts increased collaboration between agents and service members, particularly in back-office functions like HR and logistics, before expanding to operations. He stresses the importance of clean, unified data for effective AI operations, advocating for Master Data Management, API orchestration, and the modular, open-source approach (MOSA) to ensure data accessibility.