Colt Whitall

Defense Leadership

The Air Force has been doing more to improve the user experience of its information technology in order to improve overall readiness, and Chief Experience Officer Colt Whitall serves as the lead of that effort. As the first-ever CXO in the Department of Defense, Whitall advises the Department of the Air Force’s senior leaders on best practices to transform IT user experience capabilities, skill sets and tools for members of the Air Force enterprise. By far the most useful strategy is to take a very data-driven approach,” he said earlier this year, emphasizing that data collected from different areas — from performance metrics to monthly surveys — can give federal organizations a leg up with IT modernization.

Billy Mitchell

Written by Billy Mitchell

Billy Mitchell is Senior Vice President and Executive Editor of Scoop News Group's editorial brands. He oversees operations, strategy and growth of SNG's award-winning tech publications, FedScoop, StateScoop, CyberScoop, EdScoop and DefenseScoop. Prior to joining Scoop News Group in early 2014, Billy embedded himself in Washington, DC's tech startup scene for a year as a tech reporter at InTheCapital, now known as DC Inno. After earning his degree at Virginia Tech and winning the school's Excellence in Print Journalism award, Billy received his master's degree from New York University in magazine writing while interning at publications like Rolling Stone.

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